Frequently asked questions
Do you offer financing?
Yes! Joplimo Mattress has a wide variety of interest free financing options, ranging from 90 days to 60 months. We even have no credit check plans available.
Do you offer delivery?
Yes, Joplimo Mattress has partnered with local delivery services to provide reliable and professional delivery options. Delivery includes setup of purchased items. Connecting an existing headboard or assembly of items not purchased at Joplimo Mattress are not included with our delivery prices, but might be possible for an additiinal charge.
Do you sell headboards and other sleep accessories?
Absolutely! Joplimo Mattress has an excellent selection of pillows, sheets, mattress covers, and headboards.
Is it normal to feel sore sleeping on my new mattress?
The unforunate truth is that it can take a few weeks to adjust to a new mattress. Like a new pair of shoes, it takes a little use to break in a new mattress. The higher the quality, the longer the break in period. Afterwards, you will experience the true comfort and support of your new mattress - which will likely provide an exceptional night's rest.
Can I use my existing foundation and/or bed frame?
Your new mattress will only be as supportive as the foundation and/or frame you place it on. It is recommended that you purchase a new foundaiton and frame when you purchase a new mattress to ensure proper support and maximum durability.
Does your company support local charities?
Supporting local charities is a major part of the mission of Joplimo Mattress. The dragonfly in our logo is in memory of our founder's brother who struggled with bipolar syndrome before tragically taking his life as a teenager. Joplimo Mattress regularly donates to organizations that specialize in mental health and wellbeing.
Do I have a warranty issue with my mattress?
The first sight of what looks like wear in a brand new mattress can be alarming. Rest assured that those initial body impressions found in new mattresses are normal and a sign that the foams and fibers beneath you are breaking in. Simply rotating your mattress end to end will ensure that the entire surface breaks in evenly, which will make those initial impressions disappear. If you stay on a schedule of rotating your mattress every couple of months, you will have a smooth, flat surface for years to come.
Do you stock mattresses at your stores?
We do! All of our stores carry a good selection of promotional to mid-range mattresses for anyone needing a mattress right away. However, our best mattresses are made to order and take approximately one week to build.
What is the best mattress?
This is a question we get all of the time! Contrary to popular belief, there is no one size fits all mattress. We are all built differently and have varying needs. The Dream Team at Joplimo Mattress is highly experienced to tailor fit you with the perfect mattress. Sleep guru's? Maybe. You can check out all of our five star reviews on Google, Yelp, GoodBed, BBB, and Facebook or come by and see for yourself.
Do you offer exchanges?
Typical mattress exchange programs are one-time exchanges, leaving you rolling the dice on whether or not the next mattress will be better than the first. At Joplimo Mattress you will never be stuck with a mattress that doesn't fit your needs. Our mattresses are backed with a Lifetime Comfort Guarantee. At any time during the product warranty, you can have your mattress modified to be firmer or softer free of charge.
What is the difference in mattress sizes?
Joplimo Mattress makes mattresses in just about any size or shape you could imagine.